Grenalthia Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Grenalthia collects information through our website, how we use it, and the choices you have. Please read it carefully.

Information we collect

We collect only the information necessary to operate our website. This falls into two categories:

Contact form submissions — When you reach out to us, we collect your name, email address, and any message content you provide. This is used solely to respond to your inquiry.

Website analytics via Google Analytics — We use Google Analytics to understand how visitors use our site. This includes anonymised IP addresses, device and browser type, pages visited, time on site, and referral sources. This data is collected via cookies.

Legal basis for processing (GDPR)

As we operate in the EU, we process your data based on the following legal grounds:

Legitimate interest — responding to enquiries submitted through our contact form.

Consent — analytics cookies are only placed after you provide explicit consent via our cookie banner.

Cookies

Our website uses cookies solely for analytics purposes. Google Analytics sets cookies such as _ga and _gid to distinguish visitors and track sessions. These cookies are only activated after you accept via our cookie consent banner.

You may withdraw consent at any time by clearing your browser cookies or adjusting your cookie preferences. Declining analytics cookies does not affect your ability to use the website.

Third-party sharing

We do not sell your personal information to any third party. Analytics data is shared with Google as part of the Google Analytics service. Google may process this data outside the EU; they comply with applicable data transfer regulations via Standard Contractual Clauses.

You can review Google's privacy practices at policies.google.com/privacy.

Data retention

Contact form submissions are retained for up to 6 months, after which they are securely deleted. Google Analytics data is retained for up to 14 months as configured in our GA4 account settings.

Data security

We take appropriate technical measures to protect your personal information, including secure HTTPS transmission and restricted access to stored data. While we make every effort to maintain security, no system can be entirely guaranteed against unauthorised access.

Your rights under GDPR

As a resident of the EU/EEA, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at [email protected]. You may also lodge a complaint with the Cyprus Commissioner for Personal Data Protection .

Special disclosures

We may disclose personal information when required by law, regulation, or legal process, or when necessary to protect the rights and safety of Grenalthia, our users, or others.

Revisions to this policy

Grenalthia reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Questions

If you have any questions about this Privacy Policy, please contact us:

Grenalthia

Leoforos Kamaron 28, Paphos 8577, Cyprus

Email: [email protected]

Last updated: May 2026